Setting up utilities and knowing where to go can be difficult when you have a lot going on at the same time. Here is a list of all the vendors and locations to help you navigate through the process. (P.S click on each of the maps below to get the exact directions to each location)
Prefer to connect utilities via email? Applications and supporting documents for new power accounts can be emailed to firstname.lastname@example.org. Business customers can email requests and documents to email@example.com. GPA will prioritize processing of these requests on a case-by-case basis according to needs and resources
Guam Power Authority
Phone Numbers: (671) 648-3000
Operation Hours: 7am to 5pm Monday to Friday
Pay online website set up: https://paygpa.com/
Tenants- To connect power you will need your accepted (signed by all parties) lease agreement, utility authorization (this is prepared by your landlord or authorized representative), ID's and deposits.
-Your Landlord will usually have the address on the authorization for the utility company to reference. Having account or meter numbers is helpful but not mandatory. It is extremely helpful if your landlord references the current or immediate past account holder on your authorization sheet. If the utility company isn't able to locate your account, ask your landlord for these additional information.
-Deposits vary depending on size of the home and a/c units. Guam Power Authority will likely already have this information on file and attached to the homes information. Deposits are usually:
1 BR w/o A/C- $125
1BR with A/C- $175
2BR w/o A/C- $150
2BR with A/C- $300
3BR w/o A/C- $200
3BR with A/C- $400
4BR w/o A/C- $250
4BR with A/C $500+
For more information on deposit returns, meter readings and more refer to: GPA CUSTOMER SERVICE
-Connection fee $25 not including expedite fee.
-You can request immediate/same day connection for power.
Home Owners/Buyers- You will need your deed that was given in your closing packet. There is no deposit required for home owners. Bring your ID and connection fees.
Guam Water Authority
Phone Numbers: 671-647-7800
Operation Hours: 8am to 6pm Monday to Friday, 9am to 1pm Saturday
Pay online website set up: https://paygwa.com/
-Water deposit is will be around $35. Water will have a 1-2 day connection. Same day connection is not an option. If utilities are already connected, there will be no disruption in service however if utilities are not connected, prepare for a delay in water service to your home.
-Connection fee $25.
(All Locations offer transfer of both services in the same location)
Backroad Mangilao Location
Drive through payment window open Monday to Friday 7:30 am to 3:30pm
Upper Tumon Location
Drive through payment window open Monday to Friday 6:30am to 3:30pm
Guam Solid Waste Authority
Phone Number: +16716463111
Operation Hours: 8am to 5pm Monday to Friday
Pay online website set up: https://www.online-billpay.com/Default.aspx
Places to discard items that are not allowed in the regular or recycle bins: GSWA Resources
If you are renting and living in a condo or townhome you will likely have a commercial trash bin included in your rent. If you have a single family home, you will need to apply for trash services. There is no deposit for trash. Once you apply, you will be given a pink slip to place in a visible area of your home for you bin to be delivered. Lately there has been a shortage in bins. If bins are in supply, you will get a regular black top bin for normal trash and a recycle green top bin. (see website for itemized list of what can be thrown into each bin). Trash payments are check only or cash to their remote payment locations, I recommend signing up for online bill pay.
-Monthly fee $30.38 per month
Utility Application to be uploaded soon.